My first muse..

Hello curious UXers.. This is my first effort into blogging, yikes. It’s actually quite hard when you finally sit down to do this. Will it be any good? Will anyone read it, does anyone care?!

My aim is to share with you my insights, thoughts and ideas around customer experience, the ecommerce and retail industry, and the user experience practice.I’ve worked in various different institutions over the past 15 years and have watched UX slowly grow up from web design focused work, the world of waterfall, agile and more recently productised ways of working.

So I will attempt to comment and contribute to the community and UX practice.  Wish me luck!

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